Terms of Use
Welcome to the Siwa Salt Hub website.
These Terms of Use govern your access to and use of this website, including its content, product information, documents, downloadable materials, enquiry forms, and other services made available through the website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the website.
1. About Siwa Salt Hub
Siwa Salt Hub supplies and exports rock salt and related salt products from Siwa Oasis, Egypt, to international buyers.
Our website provides information about our business, products, production capabilities, quality processes, logistics, export services, and related documentation.
Our operations include production activities in Siwa Oasis, Matrouh Governorate, Egypt, with sales and contracting support based in Worb, Switzerland.
For general enquiries, you may contact us at:
Email: info@siwasalthub.com
2. Purpose of This Website
This website is primarily intended to provide general business and product information to prospective and existing customers, distributors, importers, industrial buyers, logistics partners, and other professional users.
The website may be used to:
Learn about Siwa Salt Hub
Review our salt products and capabilities
Review general product specifications
Request quotations
Submit product enquiries
Discuss packaging requirements
Request information about logistics and delivery
Access certificates and documentation
Contact our team
Explore potential business relationships
Information published on this website is provided for general informational and commercial enquiry purposes unless expressly stated otherwise.
3. Acceptance of These Terms
By accessing, browsing, or using this website, you acknowledge that you have read and agree to these Terms of Use.
If you use this website on behalf of a company, organization, or other legal entity, you represent that you are authorized to act on behalf of that entity in connection with your use of the website.
These Terms of Use apply only to use of the website. Separate commercial agreements, quotations, purchase orders, sales contracts, specifications, or other written agreements may apply to individual transactions.
Where a separate written agreement exists, the terms of that agreement will govern the relevant commercial transaction to the extent of any inconsistency with these website Terms of Use.
4. Product Information
We aim to provide clear and accurate information about our products, including their applications, specifications, available grades, packaging options, and related characteristics.
However, information displayed on the website is general in nature and should not automatically be treated as a final contractual specification.
Product characteristics may vary according to factors including:
Product grade
Intended application
Grain size
Purity requirements
Processing requirements
Packaging configuration
Customer specifications
Order volume
Destination market
Applicable standards or regulations
Final product requirements should be confirmed through an approved quotation, specification sheet, contract, purchase order, certificate, or other written commercial documentation.
5. Product Images and Visual Representations
Images, photographs, illustrations, diagrams, graphics, packaging examples, and other visual materials displayed on the website are provided for informational and presentation purposes.
Actual products may vary in appearance, color, grain size, texture, packaging, labeling, dimensions, or other characteristics depending on the product and agreed specifications.
Images should therefore not be treated as contractual representations unless specifically incorporated into a written agreement.
6. Product Suitability
Customers and prospective buyers are responsible for determining whether a product is suitable for their intended application, processing method, market, or regulatory environment.
Information provided on this website does not replace appropriate technical evaluation, laboratory testing, professional advice, or compliance verification where these are required.
Where specific technical, regulatory, industrial, food-related, water-treatment, road-maintenance, or other standards apply, buyers should communicate those requirements before placing an order.
7. Requests for Quotations
The website may allow visitors to submit requests for quotations or commercial enquiries.
A quotation request may include information such as:
Product required
Product specification
Estimated quantity
Packaging requirements
Destination
Destination port
Delivery terms
Company information
Contact information
Other commercial requirements
Submitting a quotation request does not create a binding agreement or require Siwa Salt Hub to supply any product.
8. Quotations and Commercial Offers
Any quotation, estimate, pricing information, availability statement, or commercial proposal provided in response to an enquiry is subject to the specific terms stated in that communication.
Unless expressly confirmed otherwise, quotations may be subject to changes in:
Product availability
Raw material or production conditions
Packaging costs
Freight costs
Port charges
Fuel costs
Currency exchange rates
Customs requirements
Taxes or duties
Shipping schedules
Regulatory requirements
Order quantities
Requested specifications
A commercial transaction becomes binding only when the relevant terms have been formally accepted in accordance with the applicable quotation, contract, purchase order, invoice, or other agreed commercial documentation.
9. Prices
Unless otherwise stated, prices displayed or discussed through the website should not be considered permanently fixed.
Prices may vary according to product specifications, quantity, packaging, destination, shipping method, delivery terms, market conditions, and other commercial factors.
The final applicable price will be the price confirmed in the relevant quotation, sales agreement, invoice, or other approved commercial document.
10. Availability
Product availability may change based on production schedules, inventory, processing requirements, packaging availability, transportation capacity, seasonal factors, or other operational conditions.
Information about availability on the website does not guarantee that a particular product, quantity, specification, or packaging configuration will be available at the time an order is placed.
Availability should be confirmed directly with our team.
11. Packaging
Packaging options described on the website are intended to demonstrate available or typical configurations.
Actual packaging may depend on:
Product type
Product quantity
Customer requirements
Export requirements
Transportation method
Destination market
Handling requirements
Applicable regulations
Custom packaging, labeling, palletization, or other requirements should be discussed and confirmed before an order is finalized.
12. Logistics and International Shipping
Siwa Salt Hub works with international buyers and may assist with export documentation, logistics coordination, freight arrangements, and delivery planning.
Shipping information provided through the website is general and does not constitute a guarantee of a particular delivery date, route, carrier, transit time, or cost.
Actual shipping arrangements may be affected by circumstances including:
Carrier availability
Vessel schedules
Port congestion
Customs procedures
Weather
Transportation disruptions
Government restrictions
Regulatory changes
Force majeure events
Circumstances outside our reasonable control
Specific responsibilities for freight, insurance, customs clearance, duties, risk, and delivery will depend on the agreed commercial and delivery terms.
13. Incoterms and Delivery Terms
Where international commercial terms or Incoterms are used in quotations or transactions, the applicable term and named location or port should be confirmed in the relevant commercial documentation.
The specific responsibilities of Siwa Salt Hub and the buyer regarding transportation, insurance, customs, costs, risk, and delivery will be determined by the agreed terms of the individual transaction.
Website references to shipping or delivery options do not override the terms of a finalized commercial agreement.
14. Certificates and Download Center
The website may provide a Download Center or other areas where visitors can access certificates, laboratory reports, technical documents, product specifications, company documentation, or similar materials.
These documents are provided for informational and business purposes.
Document Versions
Documents may be updated, replaced, renewed, or superseded from time to time.
Users should confirm that they are relying on the latest applicable version when documentation is required for a specific transaction, regulatory purpose, tender, technical evaluation, or other formal use.
Transaction-Specific Documentation
A certificate or laboratory report displayed publicly on the website may relate to a particular sample, product, production period, test, or scope.
It should not automatically be interpreted as certification of every shipment or product unless expressly stated.
Where shipment-specific or batch-specific documentation is required, buyers should request and confirm the appropriate documents with our team.
15. Laboratory and Quality Information
Laboratory results, quality information, certificates, and technical data displayed on the website may be based on testing conducted on particular samples or product batches.
Natural materials may have reasonable variations between production batches.
Where a specific chemical composition, purity level, grain size, moisture level, or other technical characteristic is essential to a buyer’s intended application, that requirement should be communicated and contractually confirmed before purchase.
16. Accuracy of Website Information
We make reasonable efforts to keep website information accurate, useful, and up to date.
However, we do not guarantee that all information will always be complete, current, error-free, or suitable for every purpose.
The website may occasionally contain:
Typographical errors
Outdated information
Technical inaccuracies
Formatting issues
Temporary availability information
Incomplete descriptions
We reserve the right to correct, update, remove, or modify website content without prior notice.
17. Permitted Use
You may use this website for legitimate personal, professional, and commercial purposes related to learning about Siwa Salt Hub and potentially doing business with us.
You agree to use the website lawfully and in a way that does not interfere with its operation, security, or availability.
18. Prohibited Use
You must not use the website to:
Violate applicable laws or regulations
Submit false or misleading information
Attempt unauthorized access to the website or related systems
Interfere with website security
Introduce malware, viruses, or malicious code
Scrape or systematically extract website content without authorization
Attempt to disrupt website operation
Impersonate another person or organization
Use website content fraudulently
Misrepresent a relationship with Siwa Salt Hub
Copy or redistribute protected content in violation of applicable intellectual property rights
We reserve the right to restrict access where misuse is identified.
19. Intellectual Property
Unless otherwise stated, the content and materials available through this website are owned by, licensed to, or used with permission by Siwa Salt Hub.
This may include:
Text
Product descriptions
Photographs
Graphics
Logos
Branding
Icons
Illustrations
Page designs
Website layouts
Videos
Documents
Certificates
Technical materials
Downloadable resources
Applicable copyright, trademark, and other intellectual property laws may protect these materials.
20. Limited Permission to Use Website Content
You may view, download, or print reasonable portions of publicly available website content for legitimate internal business evaluation, purchasing, procurement, or reference purposes.
This permission does not grant ownership of the material.
Unless authorized in writing, you may not reproduce, republish, sell, license, modify, distribute, or commercially exploit website materials for unrelated purposes.
21. Trademarks and Branding
Names, logos, product identifiers, visual branding, and other marks associated with Siwa Salt Hub may be protected by applicable trademark or intellectual property laws.
Nothing on this website grants a license or right to use such marks without appropriate permission.
22. Third-Party Websites and Services
Our website may contain links to external websites, platforms, shipping resources, technical resources, or other third-party services.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their:
Content
Availability
Accuracy
Security
Privacy practices
Terms
Products
Services
Accessing a third-party website is at your own discretion and subject to that third party’s applicable terms and policies.
23. Website Availability
We aim to keep the website available and functioning properly, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of:
Maintenance
Updates
Hosting issues
Technical failures
Security measures
Internet disruptions
Third-party service failures
Circumstances beyond our reasonable control
We may modify, suspend, or discontinue any part of the website when reasonably necessary.
24. No Professional Advice
Content on this website is provided primarily for general informational and commercial purposes.
Unless expressly stated otherwise, website content should not be interpreted as legal, regulatory, financial, engineering, scientific, customs, or other professional advice.
Users should obtain appropriate independent advice where necessary for their specific circumstances.
25. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.
We make reasonable efforts to maintain useful and accurate information but do not warrant that:
The website will always be available
Website content will always be error-free
All information will always be current
The website will meet every user’s specific requirements
Every document will apply to every transaction
The website will be free from all technical issues
Nothing in this section excludes warranties or rights that cannot lawfully be excluded.
26. Limitation of Liability
To the extent permitted by applicable law, Siwa Salt Hub will not be responsible for indirect, incidental, special, or consequential losses arising solely from reliance on general website information or inability to access the website.
This may include loss resulting from:
Reliance on outdated website information
Temporary website unavailability
Third-party websites or services
Technical errors
Unauthorized misuse of the website
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Liability relating to an actual commercial transaction will be governed by the applicable quotation, contract, purchase order, sales terms, or other written agreement.
27. Force Majeure and Events Beyond Reasonable Control
Business operations, production, transportation, export activities, or communications may occasionally be affected by events beyond reasonable control.
These may include natural disasters, severe weather, war, civil disturbance, governmental actions, port closures, transportation interruptions, labor disputes, epidemics, infrastructure failures, or other comparable events.
Any contractual consequences of such events will be determined by the terms applicable to the relevant commercial transaction.
28. Privacy
Use of personal information submitted through this website is governed by our Privacy Policy.
We encourage users to review the Privacy Policy to understand how information may be collected, used, stored, protected, and shared.
29. Changes to the Website
We may update, modify, reorganize, expand, or remove website content at any time.
This may include changes to:
Product information
Specifications
Images
Documents
Certificates
Packaging information
Contact information
Website features
Page structure
Website changes do not automatically modify the terms of an existing confirmed commercial agreement.
30. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, services, business operations, or legal requirements.
The latest version will be published on this page with an updated revision date.
Continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
31. Severability
If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions will continue to apply to the fullest extent permitted by law.
32. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.
33. Governing Law and Jurisdiction
The governing law and jurisdiction applicable to a specific commercial transaction may be established in the relevant quotation, contract, purchase order, sales agreement, or other written documentation.
Because Siwa Salt Hub operates internationally, different legal requirements may apply depending on the parties, transaction, destination, and applicable agreement.
Users are responsible for complying with laws applicable to their own use of the website and business activities.
34. Contact Us
If you have questions about these Terms of Use, our products, documentation, or use of this website, please contact us.
Email: info@siwasalthub.com
Production
Siwa Oasis, Matrouh Governorate, Egypt
Sales and Contracting
Worb, Switzerland
For product enquiries, quotations, specifications, packaging requirements, logistics, or documentation, please contact our team through the website or by email.